1.Q:Is mug dye safe? Can I put it in the microwave?
R: Yes, this ceramic mug is lead free, microwave safe and is FDA approved. The image is printed on both sides. Production process: heat transfer
2.Q:will the mug image disappear?
R: The mugs will not fade unless you use the dishwasher regularly.
3.Q: What happens if I open the package and find the mug is broken?
R: Please contact us in time if you find the mug damaged after unpacking. We will send you a new one.
4.Q: Why choose the "shipping insurance" service when paying?
R:We strongly recommend that you choose the "Shipping insurance" service, once you have the assurance of the shipment, if your product is checked out upon receipt of the package or during delivery, we will send you a new product. immediately, at no additional cost.